ABOUT US
VoIP - Our specialty – Our Business
CoolTone’s network and OSS systems were built from the ground up with the intention of being 100% VoIP. We are committed to designing, developing and delivering a comprehensive, cost-effective VoIP solution that covers all of your current and future telephony needs. That’s our promise.Real-Time Traffic Management - Superior Voice Quality
At CoolTone, we manage our retail and wholesale VoIP traffic in real time, monitoring vital statistics from our state-of-the-art Network Operation Center (NOC) 24x7. With real-time access to up-to-date information, we are able to route our VoIP traffic based on quality – not just availability. So you’ll always have access to reliable VoIP routes backed by the knowledge and insight our highly qualified technical team.
Plus, we manage our traffic and traffic patterns from each customer and to each destination — which provides valuable insight to the overall heartbeat of our network. By providing this comparative analysis, we are able to help customers identify if they are experiencing problems on their own network. But we don’t stop here. We also track each leg of every call from its origination point to its termination point — analyzing call progression along the way. In addition, we can report on individual calls or statistically group calls into one of fifty cause codes to effectively determine how and why calls are are failing - thus helping our customers save hundreds of hours of troubleshooting time.
Terminating more than a billion minutes a year – and counting
Established in 2004, CoolTone is a privately held, international facility-based VoIP service provider offering world-class VoIP services to tier-one carriers and business customers in the U.S. and around the globe. Over the years, we’ve built extensive relationships with international carriers and many Fortune 500 companies, all of which depend on CoolTone time and time again for reliable, high-quality, low-cost termination services and other VoIP solutions.
Providing the absolute best in VoIP services
CoolTone was founded with one goal in mind: to provide the absolute best quality and competitively priced services in the industry. And we are uniquely positioned to deliver on that promise each and every day. Our world-class network. Our global connections. Our leading traffic management system. Our highly qualified team. At CoolTone, we bring them all together — every day — in order to offer you a total-scope VoIP solution on a global scale.
What’s driving CoolTone’s success?
- Competitive termination around the world
